On Wolf legacy induction ranges built before 2018, such as the IR304TE/S/TH and IR365TE/S/TH, code U400 means over voltage. The cooktop is seeing more voltage than it is designed to handle, so it shuts the zones…
On Wolf legacy induction ranges built before 2018, such as the IR304TE/S/TH and IR365TE/S/TH, code U400 means over voltage. The cooktop is seeing more voltage than it is designed to handle, so it shuts the zones down to protect its electronics. Owners see U400 after a surge, during utility problems, or when the supply to the range is unstable. The display holds U400 until the voltage settles.
1. Turn all zones off. 2. Check the breaker and reset it fully if it has tripped. 3. Wait several minutes, then try a low heat. 4. If U400 comes back, stop using the range, and do not open it or probe the power connection. Call us so we can measure the supply safely.
Yes. A surge or a spike from the utility can push the supply above what the cooktop accepts. The range shuts down on purpose to protect itself.
Start with us. We measure the supply at the range and tell you whether the problem is in the cooktop or in the house wiring, so you only call an electrician if needed.
One careful retry after a breaker reset is fine. If U400 repeats, stop, because running on high voltage can harm the electronics and the problem needs measuring.
A technician diagnoses it on site and gives you the price in writing before any work starts.