SRT484DG

Most common issues on this model

1. Ignition clicks at a burner that never produces a flame
2. Flame that lifts, yellows or sputters
3. A knob that no longer controls the flame
4. Only one side of the dual griddle gets hot
5. A gas smell that returns after airing out the kitchen

You will typically see the SRT484DG in a custom kitchen where the cooktop is set apart from the ovens, either in an island or against a wall. A 2006–present model like this has seen plenty of use, and we price the repair after we have looked at the actual burner and valve condition.

The dual griddle has its own burner and control, so it can misbehave while the open burners cook normally, and the reverse happens too. Spills seldom reach the valves, but the burner heads and electrodes take the brunt of them, and that is where we begin. The dual-stacked sealed burners have to cover both a low simmer and a high sear, so we test flame at both ends of the dial.

Every visit starts with a safety check for gas odor, and then we move to ignition, flame and valve testing. The work is quoted in writing before it starts, and we warrant our own labor for 30 days.

Key features

• 48-inch sealed burner rangetop with four open burners alongside an infrared dual griddle
• Each sealed burner is dual-stacked, aimed at both low simmering and high searing
• Without an oven cavity, there is no door lock or self-clean cycle to go wrong
• Dual griddle runs from a separate burner and control