RT364C

Most common issues on this model

1. Spark keeps ticking after ignition and will not stop until the knob is turned off
2. Low heat cuts out unexpectedly mid-cooking
3. Knob goes through its travel with no gas at the burner
4. Cold spots on the charbroiler
5. Gas odor around the knobs or burners, which we treat as urgent

On a 36-inch rangetop like the RT364C, the cabinet below usually holds drawers or storage rather than an oven, which gives us good access from underneath. Its 2002–2011 production window means the finish, knobs and seals may be worn as well as the working parts.

Since the charbroiler can fail alone, we light each open burner first and then move to that section to see where the problem really sits. Burner caps that sit slightly off center throw the flame pattern, and that alone can look like a bigger problem than it is. Each burner here has its own spark module, electrode and valve micro-switch, so a single dead burner usually points to that burner’s own set.

We begin with a flame check on every burner, noting color, height and how each one behaves from high to low. We quote the repair in writing first, and any work we do is covered by a 30-day workmanship warranty.

Key features

• 36-inch gas rangetop with four open burners alongside an infrared charbroiler, no oven underneath
• Per-burner ignition through a dedicated electrode and micro-switch on the valve
• Raised panel design that moves the knobs out past the counter line
• The charbroiler is a separate section with a burner and control of its own