On legacy Wolf DF dual fuel ranges that show text messages, CONTROL COM means communication was lost with the oven controller, and the flat flex cable or the controller itself is the likely cause. The flat…
On legacy Wolf DF dual fuel ranges that show text messages, CONTROL COM means communication was lost with the oven controller, and the flat flex cable or the controller itself is the likely cause. The flat flex cable carries signals between the display and the controller. You will see CONTROL COM, and keys and heating may stop responding. Tell us what the display shows and when CONTROL COM started, so we arrive prepared.
1. Turn off the oven. 2. Shut the range breaker off, pause a minute, and turn it on once more. 3. Wait for the display to start and watch for the message. 4. If CONTROL COM returns, stop and call us. Do not touch the cable or open the panel.
It is a thin ribbon cable carrying signals between the display and the oven controller. If it loosens or cracks, the oven stops communicating, and CONTROL COM appears.
Either one can cause it. We check the cable first because it is the simpler repair, then the controller. A short description of what you saw helps, so there is no surprise charge afterward.
We advise against it. The panel is behind live wiring. Call us for a written price. We note your model and the exact display, so nothing is replaced without your approval.
A technician diagnoses it on site and gives you the price in writing before any work starts.