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Error code · Cooktop

Wolf CI Induction Code SHr (5HR): Showroom Mode Is On

On Wolf CI induction cooktops from 2015 onward, such as the CI304T/S and CI365T/S, SHr (it can look like 5HR) means showroom mode. The same message appears on CT induction and CE cooktops. Showroom mode lets…

Low risk · DIY check OK
Code
SHr (5HR)
Appliance
Cooktop
Brand
Wolf
Warranty
30-day workmanship

What SHr (5HR) means

On Wolf CI induction cooktops from 2015 onward, such as the CI304T/S and CI365T/S, SHr (it can look like 5HR) means showroom mode. The same message appears on CT induction and CE cooktops. Showroom mode lets the display and controls demonstrate while the burners stay cold. You will see SHr and find no pan heating. This explanation fits the platform named above, so you are not asked to pay for guesses.

Common causes of SHr (5HR)

  • Showroom mode switched on
  • Mode activated by accidental pad presses
  • Mode left on after installation
✓ One safe check you can try

1. Turn the cooktop off at the controls. 2. Check the owner's guide for the control-pad sequence that turns off demonstration mode on your model. 3. Switch the breaker off for a minute, then back on. 4. If SHr remains and the burners will not heat, call us.

! Why to stop there
  • Showroom mode is a setting, not damage, so a repair is often unnecessary.
  • If the setting will not leave, we can reset it correctly.
  • You will see a written quote before we begin.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Cooktop codes

SHr (5HR)SHr (5HR) questions
Why does my cooktop show SHr?

It is showroom mode, a demonstration setting on CI and CT induction cooktops and on CE cooktops. The display works but the burners do not heat.

Why does it look like 5HR?

The lowercase r in the display resembles a 5HR to many owners. Both spellings refer to the same showroom mode. SHr (5HR) guides our first tests, before any part gets ordered.

Can you switch it off for me?

Yes. If the pad sequence from your guide does not work, we can exit showroom mode during a visit and quote it in writing first.

Book a visit

Still unsure about SHr (5HR)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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