On Wolf built-in coffee systems of the EC24, EC2450 and EC3050 series, Add Pre-Ground Coffee is a reminder, not an error. It appears when the Pre-Ground taste setting is selected, telling you to put ground coffee…
On Wolf built-in coffee systems of the EC24, EC2450 and EC3050 series, Add Pre-Ground Coffee is a reminder, not an error. It appears when the Pre-Ground taste setting is selected, telling you to put ground coffee into the chute before brewing. The machine will not grind beans for that cup. Choose a different taste setting if you want fresh-ground beans.
1. Open the pre-ground chute lid. 2. Add one level scoop of ground coffee only, never whole beans. 3. Close the lid and start the drink again. 4. To brew from beans instead, pick a different taste setting. 5. If the message shows with a normal setting, call us.
No. It reminds you that Pre-Ground is chosen and the chute needs coffee. Add a scoop or switch the taste setting. Switching the setting back to a bean option removes the reminder and lets the grinder work again.
No. One level scoop is the right amount. Too much triggers a Less Coffee message and a poor cup. Extra coffee can also pack the chute and cause a separate message, so measure carefully each time.
Then something is not registering the setting correctly. Call us and we will check it and quote the price in writing before any work. Describe which taste setting is selected when you call, and we will point out what to check next.
A technician diagnoses it on site and gives you the price in writing before any work starts.