On Wolf microwaves such as the MW24, MWC24, MS24 and the drawer models, TCO stands for a thermal cutout. The oven thermal cutout and the magnetron thermal cutout are listed causes of a dead microwave, and…
On Wolf microwaves such as the MW24, MWC24, MS24 and the drawer models, TCO stands for a thermal cutout. The oven thermal cutout and the magnetron thermal cutout are listed causes of a dead microwave, and the test procedure for them is standard. Drop-down door models have separate cavity and magnetron thermal cutouts. A dead unit with no heat or no display is what you notice.
1. Turn the microwave off and leave the door closed. 2. Let it cool for an hour. 3. Make sure the vents and any trim around the unit are not blocked. 4. Switch the breaker off for a minute, then on. 5. If it stays dead, call us; do not open the cabinet.
It is a safety device that opens the circuit when the microwave gets too hot. The oven stays dead until the cause is fixed. Safety comes first, so we would rather you wait than experiment.
Some do after cooling, but if the unit stays dead it often needs a test and a replacement. Many owners find that a prompt diagnosis saves them a larger repair later.
Blocked vents, heavy use or a failing part can be behind it. We check the cause so the new cutout does not trip again. We clean up and test the appliance with you before we leave.
A technician diagnoses it on site and gives you the price in writing before any work starts.